Product Terms & ConditionsEffective June 15, 2026
Platform Terms of Service
These Platform Terms of Service ("Terms") govern access to and use of the WorkMonitor Services by the customer that accepts them ("Customer"). By creating an account or using the Services, the Customer agrees to these Terms.
The Services
WorkMonitor provides a cloud-based workforce-analytics platform, including time tracking, activity monitoring, and reporting features, together with associated desktop and mobile agents. We may update the Services from time to time, provided we do not materially reduce core functionality during a paid term.
Accounts and Access
The Customer is responsible for configuring the Services, managing administrator and user access, and keeping credentials secure. The Customer is responsible for all activity that occurs under its account.
Customer Responsibilities
The Customer is solely responsible for deploying the Services lawfully, including providing any required notices to and obtaining any required consents from monitored individuals, and for complying with all applicable employment and privacy laws in the jurisdictions where it operates.
Fees and Billing
Fees are set out in the applicable order form or the plan selected at sign-up. Unless stated otherwise, subscriptions renew automatically for successive terms, and fees are non-refundable except as required by law.
Intellectual Property
WorkMonitor retains all rights in the Services and underlying technology. The Customer retains all rights in its data and grants WorkMonitor a limited license to process that data solely to provide the Services.
Confidentiality
Each party will protect the other's confidential information with the same care it uses for its own and will use it only to perform under these Terms.
Term and Termination
These Terms apply while the Customer uses the Services. Either party may terminate for a material breach that remains uncured 30 days after notice. On termination, access to the Services ceases and data is handled as described in the Data Processing Addendum.
Warranties and Disclaimers
We warrant that the Services will perform materially as described. Except as expressly stated, the Services are provided "as is" without warranties of any kind, to the fullest extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and each party's aggregate liability is limited to the fees paid for the Services in the twelve months preceding the claim.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, and the parties submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.