Privacy and retention

Open Privacy & data to decide how long screenshots are kept, how much of each one leaves your people's machines, or delete everything past the retention window right now.

Who this is for

Managers and owners can view this page. Only an owner can change the retention window, change the redaction mode, or purge. A manager sees the same settings with the controls read-only.

What you'll see

The page is headed Privacy & data, in two sections:

Screenshot retention: a dropdown labelled Automatically delete screenshots after, with options Keep forever, 30 days, 60 days, 90 days, 180 days, or 1 year. Below it, Purge older screenshots now, described as *"Immediately delete every screenshot already past the retention window. This can't be undone."*, with a Purge now button. The button is unavailable while screenshots are kept forever.

Redaction on capture: how much of each screenshot leaves the employee's machine. Choose one:

• Off: *"Capture screenshots as-is, no redaction."*
• Redact on device (strongest): *"Password and other secure fields are blacked out on the employee's machine before upload. No unblurred copy ever leaves the device."*
• Redact on device, hold the original: *"Secure fields are blacked out before upload, and an access-controlled unblurred copy is held so a manager can reveal it if genuinely needed."*

A change applies to new captures only; existing screenshots are unchanged.

If you can view the page but can't change it, a notice reads "Only an owner can change these." *"You can review them here, but the controls are read-only."*

What happens next

Changing the retention window doesn't purge anything by itself. A nightly job enforces whatever window you set, deleting screenshots older than that many days on its own schedule. Selecting Purge now brings up "Purge screenshots now?", naming exactly what will be deleted, before anything happens.

If it doesn't work

• If you can't view this page at all, you'll see "Privacy settings are available to managers and owners." *"These controls decide how long captures are kept and whether they're redacted, so they're limited to managers and owners."*
• If you try to change a setting or purge without owner access, you'll see "Only an owner can change privacy settings" or "Only an owner can purge screenshots," and the control reverts to the server's current value.
• If you purge and there's nothing past the window, you'll see "Nothing to purge. No screenshots are past the window" rather than an error.
• If the page fails to load for another reason, you'll see "Couldn't load privacy settings."

Related

• Workspace settings
• Your profile