Help Center · Settings security

I forgot my password. How do I reset it?

On the sign-in screen, select Forgot your password? and WorkMonitor emails you a link to choose a new one. If you're already signed in, you can change your password from Profile instead.

What this means for you

If you can still sign in, open Profile, and under Password, enter your Current password, then a New password of at least 8 characters and the same value again in Confirm new password, and select Update password. Doing this signs out every device signed in to your account, including the one you're on, so you'll be asked to sign in again shortly. If you're changing your password because you think someone else has access, that sign-out is the part that removes them. If you can't sign in at all, select Forgot your password? under the password field, enter your Work email and select Send reset link. If that address has an account, a link is on its way: it works once and expires in an hour. Open it, enter a new password of at least 8 characters, and select Set new password. Setting a new password ends every session on your account, so you'll sign in again everywhere. If the email doesn't arrive, check your spam folder; if your organisation hasn't finished setting up email, ask an administrator to reset it for you.

Related

  • Your profile
  • Does WorkMonitor support single sign-on?

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