Help Center · Desktop agent
Your devices
The Your devices list on the Get the agent screen shows every device enrolled anywhere in your workspace, not just your own.
Who this is for
Any signed-in member. The list has no permission gate, so anyone on the Get the agent screen sees it.
What you'll see
Despite the heading, this list isn't scoped to you: it's every device enrolled anywhere in your organization's workspace, including ones your teammates installed. Each row shows:
- A name: a label set when the device was enrolled, or its hostname; a device that hasn't connected yet and has neither reads "Unnamed device".
- Its kind: macOS, Windows, Linux, Browser (a browser-extension install), or Editor.
- A version number, once connected.
- How long ago it last checked in, or "never connected".
- A status: Connected, Awaiting install (a token was generated but nothing has enrolled with it yet), or Revoked.
While the list is loading it reads "Loading your devices…"; the count next to the Your devices heading only appears once it's loaded.
What happens next
A device shows up here the moment its install token is generated (as Awaiting install) and flips to Connected the instant that build enrolls and phones home for the first time. There's nothing to click to make this happen; the list just reflects reality.
If it doesn't work
- If nothing loads, you'll see "Couldn't load your devices right now." Try again shortly.
- Before anyone has installed anything, the list reads "No devices yet. Generate a token above and run the agent. It appears here the moment it connects."
Related
- Install on a Mac
- The menu-bar icon and pausing