Security & brandEffective September 8, 2026Version 3.1
Copyright and DMCA Policy
Digital Socket LLC respects the intellectual property of others and expects users of the WorkMonitor Services and our websites to do the same.
This policy explains how to notify us of material you believe infringes your copyright, how the person who posted it can respond, and what we do about repeat infringement.
Most content in WorkMonitor is a customer's own business data, held privately in that customer's account and not published to the world. If your concern is about content in a private account, say so in your notice, because it affects what we can lawfully do and who we must involve.
Sending a copyright notice
If you believe material on our websites or in the Services infringes a copyright you own or are authorized to act for, send a written notice to the address at the end of this document.
To be effective under the US Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), your notice must include all of the following.
- (1)A physical or electronic signature of the copyright owner, or a person authorized to act on their behalf.
- (2)Identification of the copyrighted work you claim has been infringed, or a representative list if there are several.
- (3)Identification of the material you claim is infringing, with enough detail for us to locate it — a URL, an account, a document name, or an equivalent.
- (4)Your name, postal address, telephone number and email address.
- (5)A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- (6)A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf.
- An incomplete notice may not be effective, and we may ask you to supply what is missing before we act.
Before you send one
Consider whether the use is actually infringing. Fair use, fair dealing, licensed use, quotation and a use you previously authorized are not infringement, and a notice sent without considering them can expose you to liability.
Under 17 U.S.C. § 512(f), a person who knowingly and materially misrepresents that material is infringing may be liable for damages, including costs and legal fees. We take misuse of this process seriously and will provide a copy of an abusive notice to the affected user.
If your complaint is really about a trademark, use the Brand and Trademark Usage Policy route instead. If it is about defamation, privacy, or content you believe is unlawful for another reason, write to legal@workmonitor.ai and describe the problem plainly.
What we do with a notice
We will review the notice and, where it is effective and the material is within our control, we will expeditiously remove or disable access to the material.
We will take reasonable steps to notify the affected user, give them a copy of the notice, and tell them how to submit a counter-notice.
Where the material is inside a customer's private account, we will normally direct the notice to that customer as the controller of the content, and give it the opportunity to act, unless the law requires us to act ourselves. Removing a business record from an account has consequences for that business, and we do not do it without thought.
We may preserve a copy of removed material as required by law or to resolve a dispute.
Counter-notice
If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same address. Under 17 U.S.C. § 512(g)(3), it must include all of the following.
- (1)Your physical or electronic signature.
- (2)Identification of the material that was removed and the location where it appeared before removal.
- (3)A statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
- (4)Your name, postal address and telephone number.
- (5)A statement that you consent to the jurisdiction of the United States District Court for the district in which your address is located, or, if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who sent the original notice or their agent.
- If we receive a valid counter-notice, we will forward it to the person who sent the original notice and tell them we will restore the material in 10 to 14 business days, unless they notify us that they have filed a court action seeking to restrain the allegedly infringing activity.
Repeat infringers
We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
We record notices we receive and the accounts they relate to. A pattern of substantiated notices against one account leads to warning, then to suspension, then to termination, and termination for repeat infringement does not entitle the account holder to a refund.
We also account for the possibility of an abusive pattern of notices, and a notice that is found to be a misrepresentation is not counted against the account it targeted.
Notices outside the United States
If you are outside the United States, you may use the same route. Where a different regime applies — the EU Digital Services Act, the UK's regime, or another national law — tell us which, and we will handle your notice under it.
The substantive information we need is the same in every case: who you are, what work you own, where the infringing material is, and why you believe the use is unauthorized.
Where to send notices
Copyright Agent, Digital Socket LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States.
Email: legal@workmonitor.ai, with "DMCA Notice" or "DMCA Counter-Notice" in the subject line. Email is the fastest route and we monitor it.
On registration, stated plainly: the designation of an agent in the US Copyright Office's public directory is in progress and is not yet complete. Until it is, notices sent to the address above still reach us and are acted on under this policy — but we are not claiming a completed registration we have not made. When the designation is filed, this page and our Legal Change Log will record it.
Notices sent to any other address, or raised through support or the in-product messenger, may not reach the right people and do not start any clock.